YOUNIQUE

YOUNIQUE Fashion

Shipping & Returns

Domestic Shipping

  • Adelaide: 1–2 working days.
  • Rest of Australia: 4–6 working days.
  • Free shipping Australia-wide on orders over $150 AUD.

International Shipping

  • All international orders ship with Australia Post or DHL and are fully trackable.
  • Delivery takes 5–7 working days after the order is placed.

Returns & Exchanges

Items qualify for return, exchange or refund if YOUNIQUE FASHION receives them within:

  • 3 business days of delivery, for orders within Adelaide
  • 5 business days of delivery, for orders within Australia but outside Adelaide
  • 10 business days of delivery, for international orders

Items must be physically in our possession within these timeframes.

To start a return or exchange, email info@youniquefashion.com.au.

Pick Up In Store

  • Eligible for refund only if picked up within 2 weeks of the order date.
  • Picked up after 2 weeks: store credit only.
  • Picked up after 6 weeks: not eligible for exchange or refund.

Exceptions

  • Items purchased, picked up or fitted in store cannot be returned, exchanged or refunded.
  • Items bought online cannot be swapped for items in store.
  • Vouchers requested in store are issued within 24–48 hours.

Charges

  • The customer is responsible for return postage.
  • For exchanges, the customer pays re-delivery, at the same cost as the original shipping fee.
  • Once we receive a return, exchanges ship within 48 hours and refunds are processed within 5–7 business days.

Refunds

  • Refunds are issued to the original payment method, minus shipping costs.

Product Condition

  • Items must be returned unworn, undamaged, free from blemishes and in original packaging.
  • Items returned to us damaged cannot be refunded or exchanged, and the customer covers any cost of sending them back.
  • Sale items and items bought with a discount code are not eligible for a change-of-mind refund or exchange. Only full-price items qualify.

Your Rights

These conditions apply to change-of-mind returns. They do not exclude or limit your rights under the Australian Consumer Law. If an item is faulty, not as described or not fit for purpose, contact info@youniquefashion.com.au and we will arrange a remedy.